There are no Open Network Issues Currently
Experiencing Problem with server hardware (Resolved) Critical

Affecting Server - durango.smallvillages.com

  • 2021/10/08 07:04 - 2021/10/08 09:23
  • Last Updated 2021/10/12 10:03

UPDATE 9:00 AM EST

System is back into operation. The data disks may run slower while the data volume is rebuilt. Thank you for your patience.

 

7:00 AM EST Update

We are currently aware of a problem with the durango.smallvillages.com (192.211.125.240) that is affecting the /home/ folder. It is causing Apache/SMTP and other services to fail on the server.

 

Our datacenter and system administration team is working to help resolve these issues. As it seems the problem relates to data corruption in the /home/ folder, we do anticipate resolution to take several hours.


We apologize for this inconvenience and rest assured , we are sparing no resources to resolve this problem quickly. Thank you for your patience.

Migration of Servers (Resolved) Medium
  • 2016/03/07 10:46 - 2016/03/12 00:00
  • Last Updated 2016/03/12 15:38

The migration to the new server has been completed successfully.

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In part of keeping our network and systems refreshed, we will be migrating cPanel Linux Hosting package clients residing on the hybrid.smallvillages.com server over to a new server: eagle.smallvillages.com

The difference betwen the two servers should be minimal, however, there are some changes in PHP and MySQL versions.

Hybrid server PHP/MySQL:
PHP 5.3 / MySQL 5.1

Eagle server PHP/MySQL (new server):
PHP 5.6 / MySQL 5.6 (MariaDB 10 flavour)


We will be making best efforts to avoid any disruption in service. Should you experience a problem with your service, please feel free to contact us: support@mediumcube.com

The migration is gradual over many days, but expect to be completed by the mid of March, 2016.

Windows Shared Hosting Server Upgrade (montan (Resolved) Medium
  • 2013/03/16 11:30 - 2013/10/24 10:33
  • Last Updated 2013/03/13 23:49

The server is due to switch IP addresses and upgrade to newer hardware on Saturday March 16th around 11:30 AM

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