Experiencing Problem with server hardware (Resolved)
  • Priority - Critical
  • Affecting Server - durango.smallvillages.com
  • UPDATE 9:00 AM EST

    System is back into operation. The data disks may run slower while the data volume is rebuilt. Thank you for your patience.

     

    7:00 AM EST Update

    We are currently aware of a problem with the durango.smallvillages.com (192.211.125.240) that is affecting the /home/ folder. It is causing Apache/SMTP and other services to fail on the server.

     

    Our datacenter and system administration team is working to help resolve these issues. As it seems the problem relates to data corruption in the /home/ folder, we do anticipate resolution to take several hours.


    We apologize for this inconvenience and rest assured , we are sparing no resources to resolve this problem quickly. Thank you for your patience.

  • Date - 2021/10/08 07:04 - 2021/10/08 09:23
  • Last Updated - 2021/10/12 10:03
Migration of Servers (Resolved)
  • Priority - Medium
  • Affecting Server - hybrid.smallvillages.com
  • The migration to the new server has been completed successfully.

    =========
    In part of keeping our network and systems refreshed, we will be migrating cPanel Linux Hosting package clients residing on the hybrid.smallvillages.com server over to a new server: eagle.smallvillages.com

    The difference betwen the two servers should be minimal, however, there are some changes in PHP and MySQL versions.

    Hybrid server PHP/MySQL:
    PHP 5.3 / MySQL 5.1

    Eagle server PHP/MySQL (new server):
    PHP 5.6 / MySQL 5.6 (MariaDB 10 flavour)


    We will be making best efforts to avoid any disruption in service. Should you experience a problem with your service, please feel free to contact us: support@mediumcube.com

    The migration is gradual over many days, but expect to be completed by the mid of March, 2016.

  • Date - 2016/03/07 10:46 - 2016/03/12 00:00
  • Last Updated - 2016/03/12 15:38
Windows Shared Hosting Server Upgrade (montan (Resolved)
  • Priority - Medium
  • Affecting Server - montana.smallvillages.com
  • The server is due to switch IP addresses and upgrade to newer hardware on Saturday March 16th around 11:30 AM

  • Date - 2013/03/16 11:30 - 2013/10/24 10:33
  • Last Updated - 2013/03/13 23:49